TERMS AND CONDITIONS FOR EXERCISE THE RIGHT OF WITHDRAWAL
The Buyer has the right to withdraw from the Contract, without penalty and without specifying the reason, within 14 days (fourteen calendar days), starting from the day on which the Buyer acquired physical possession of the goods.
The right of withdrawal is exercised by communicating to the Seller via email, to the address info@leonardofirenze.it
The return of the goods by the Buyer must take place without delay and, in any case, within 14 days (fourteen days) from the date of sending the notice of withdrawal to the Seller. The Buyer is only responsible for the costs of returning the goods to the Seller. It is required to take every possible precaution in proceeding with the shipment, using the original wrapping and packaging of the goods, or in any case equivalent, which preserve their integrity and adequately protect them during transport. The return of the goods following the exercise of the right of withdrawal must be made to the following address info@leonardofirenze.it
The Seller will refund the price of the item for which the right of withdrawal has been exercised within 14 days (fourteen days) from receipt of the notice of withdrawal from the Buyer. Generally, the Seller will use the same means of payment chosen by the Buyer for the initial transaction, unless the Buyer has arranged otherwise; in this case, any additional costs arising from the different means of payment chosen will be the sole responsibility of the Buyer. The Seller will have the right to withhold the refund until receipt of the item, or until the Buyer has provided proof of having returned it.
If the returned item is damaged, or shows signs of wear and tear related to non-essential use, the Seller will withhold from the refund an amount corresponding to the decrease in its value. Therefore, if the returned item is damaged (for example, due to the presence of abrasions, nicks, scratches, or other deformations, etc.), or not complete with every element or accessory (including labels, tags, etc.), not accompanied by the attached instructions/notes/manuals, original packaging and/or wrapping (or, in any case, adequate), or by the relative guarantee certificates (where present), the Buyer will be liable for the decrease in the value of the item, with the right to a refund for an amount equal to the residual value of the item itself.
Upon receipt by the Seller of the communication with which the Buyer expresses his/her will to exercise the right of withdrawal, all obligations connected to the Contract will cease, except as provided for in this Article.
The Buyer has the right to withdraw from the Contract, without penalty and without specifying the reason, within 14 days (fourteen calendar days), starting from the day on which the Buyer acquired physical possession of the goods.
The right of withdrawal is exercised by communicating to the Seller via email, to the address info@leonardofirenze.it
The return of the goods by the Buyer must take place without delay and, in any case, within 14 days (fourteen days) from the date of sending the notice of withdrawal to the Seller. The Buyer is only responsible for the costs of returning the goods to the Seller. It is required to take every possible precaution in proceeding with the shipment, using the original wrapping and packaging of the goods, or in any case equivalent, which preserve their integrity and adequately protect them during transport. The return of the goods following the exercise of the right of withdrawal must be made to the following address info@leonardofirenze.it
The Seller will refund the price of the item for which the right of withdrawal has been exercised within 14 days (fourteen days) from receipt of the notice of withdrawal from the Buyer. Generally, the Seller will use the same means of payment chosen by the Buyer for the initial transaction, unless the Buyer has arranged otherwise; in this case, any additional costs arising from the different means of payment chosen will be the sole responsibility of the Buyer. The Seller will have the right to withhold the refund until receipt of the item, or until the Buyer has provided proof of having returned it.
If the returned item is damaged, or shows signs of wear and tear related to non-essential use, the Seller will withhold from the refund an amount corresponding to the decrease in its value. Therefore, if the returned item is damaged (for example, due to the presence of abrasions, nicks, scratches, or other deformations, etc.), or not complete with every element or accessory (including labels, tags, etc.), not accompanied by the attached instructions/notes/manuals, original packaging and/or wrapping (or, in any case, adequate), or by the relative guarantee certificates (where present), the Buyer will be liable for the decrease in the value of the item, with the right to a refund for an amount equal to the residual value of the item itself.
Upon receipt by the Seller of the communication with which the Buyer expresses his/her will to exercise the right of withdrawal, all obligations connected to the Contract will cease, except as provided for in this Article.